Common questions
Quick answers.
I didn't get the email. Check spam and junk. If it's not there, ask your lawyer to check your email address and send it again.
It says my email is already registered. You already have an account. Sign in instead, or use Forgot password.
My file won't upload. Check it's a PDF, photo, Word or Excel file under 25 MB. Very large scans can be split into a few files.
I sent the wrong file. Tell your lawyer. They can ask you for a new copy, and you can send the right one.
Who do I ask for help? Your lawyer's firm. Their phone and email are at the bottom of your page.
Still stuck? Contact the law firm that invited you; their details are at the foot of your page.